By purchasing you are also agreeing to our terms & conditions below


Cancellations & Refunds

In the result that cancellation occurs prior to the 30-day period all monies paid less the deposit will be refunded with Plush Events. Any supplier fees will be adhered to which are on a case by case situation. If Cancellation occurs within the 30-day period prior to the event date the Client will be charged 100% of the total event cost.

In the event your wedding or event is cancelled due to Coronavirus or any other virus/pandemic or natural disaster there will be no refund however we will accommodate a new date with you if possible. Vendors are all a case by case situation and we will do our best to negotiate each one independently.

The Client agrees to hold harmless Plush Events for any weather conditions that may affect the event, restriction/access to venues outside of Plush Events control etc.

In the event The Client is forced to change the date of the event; every effort will be made by Plush Events and staff to transfer location reservations, sub-contractors and Plush Events support to the new date. Additional service charges will be applicable in such event.

The Client agrees that in the event of a date change any expenses including but not limited to deposits and fees that are non-refundable and non-transferable are the sole responsibility of The Client. The Client further understands that last minute changes can impact the quality of the event and that Plush Events is not responsible for these compromises in quality.

In the event of adverse weather conditions that prevent the event or hired goods being installed or taking place at the arranged site, no monies will be refunded. Plush Events will do their best to accommodate any reasonable request to setup the event in an alternate location providing this does not interfere with other bookings/clients. If there is a chance of inclement weather that will affect hired good a decision must be made no later than 12 hrs. prior to the arranged install time.

Damaged & Missing Goods

The Client is liable for any damage, loss or breakage of goods from time of pickup, delivery or install until returned, collected or dismantled to/by Plush Events staff.

Replacement & Repair costs will be charged at the discretion of the supplier, regardless of whether the client, venue or guest damaged the item.

Replacement costs are charged in full. It is up to the client to follow up payment if damaged by a third party during the hire period. 

Inflatable décor items and furniture– NO SMOKING OR FLAME ALLOWED NEAR THESE ITEMS. Any damage to these will be charged as replacement cost only. Repair is not suitable. Do not stand or jump on the items. Do not move the items without permission by Plush Staff. 

DIY Goods will require a credit card imprint of up to the purchase value of the item . This will be returned upon inspection of returned goods. 

These terms & conditions are governed by the law in force in Western Australia and shall take precedence to the extent permitted by the law.